Our call center division under the brand name SI-SA QualComm offers a highly trained and professional staff capable of providing telemarketing for a variety of applications. Our quick growth as a company is a testament to this skilled staff and our technologically advanced facilities.

CALLING SERVICES OFFERED
• Inbound Contact Center

• Outbound Contact center

• Customer Service

• Telemarketing

• Order Confirmation
• Lead Generation

• Appointment Fixation

• Brand Marketing

• Inbound Upselling

• Outbound Upselling

SKILLS
• Professional, knowledgeable and courteous
• Highly trained
• Consists of computer engineers, software developers, IT technicians, telemarketers
• All are fluent in English

CALLING INFRASTRUCTURE
• 5000 sq ft office space
• Fully redundant infrastructure
• Unlimited calls to US, UK, Canada, Australia
• State of the art computers with headsets and dialing pads
• Data transfer via fiber optic and traditional copper mediums
• Call Center PCX by Telesynergy
• 1 mbps leased line connection and VoIP Minutes from a Tier 1 internet service provider
• 25 kbps service per station guaranteed
• Dual E1 Audiocodes Mediant 2000 VoIP Digital Media Gateway
• Linux router
• Win 2000 web server

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